Smithbridge Group is commited to provide a high standard of quality when servicing its customers. Our commitment to quality ensures that the client's quality expectations are achieved and a superior cost-effective solution is delivered.
In order to achieve quality in the services Smithbridge provides the company is focused on the following:
- Establish open and positive relationships with our Clients which encourage working together to agreed standards for our mutual benefit
- Empower the work force so that everyone is responsible and accountable for achieving the goal of superior quality services
- Adequately address training needs to enhance the level of skill and competence within our organisation
- Give quality and customer services the same emphasis as the financial and productivity aspects of the business
- Support the Smithbridge Quality System and the continuous imprevement philosophythat the system encompasses
Our full Quality Policy Satement can be viewed here.